PRIVACY POLICY

Mary Njenga Coaching (trading as Rooted and Rising) is a coaching practice based in Nairobi, Kenya. We are the data controller responsible for your personal data. For any questions, contact us at hello@marynjengacoaching.com.

• When you download our free guide or subscribe: your first name and email address.
• When you use our contact form: your name, email address, and your message.
• When you book a discovery call: your name, email, and scheduling details.
• If you message us on WhatsApp: your number and the content of your messages.

We only collect what we need, and only what you choose to give us.

We process your data on the basis of your consent, in order to:

• send you the free guide you requested;
• send you occasional coaching emails, resources and offers (you can opt out at any time);
• respond to your enquiries and arrange calls.

You can withdraw your consent at any time — every email includes an unsubscribe link, or you can simply email us.

We use trusted third-party tools to run our practice, and your data is processed through them:

• MailerLite — to store our email list and send emails;
• Calendly — to schedule discovery calls;
• Meta / WhatsApp — if you choose to message us there;
• our website host and email provider — to operate this site and our inbox.

We never sell your data, and we never share it with anyone for their own marketing.

Some of these providers (including MailerLite, Calendly and Meta) store data on servers outside Kenya. Where your data is transferred abroad, we rely on the safeguards those providers have in place and on your consent to this transfer. By subscribing, you consent to your data being processed in this way.

We keep your data for as long as you remain subscribed or in contact with us. If you unsubscribe or ask us to delete your data, we remove it within a reasonable period, unless we are required by law to keep it.

Under the Kenya Data Protection Act, 2019, you have the right to:

• be informed about how your data is used;
• access the personal data we hold about you;
• ask us to correct inaccurate data;
• ask us to delete your data;
• object to or restrict how we use it;
• withdraw your consent at any time;
• request a copy of your data in a portable format;
• lodge a complaint with the Office of the Data Protection Commissioner (ODPC) at odpc.go.ke.

To exercise any of these, email hello@marynjengacoaching.com.

We take reasonable steps to keep your data safe, and we work only with providers that do the same.

Our website may use essential cookies to function, and basic analytics to understand how visitors use the site. You can manage or block cookies through your browser settings.

We may update this policy from time to time. The latest version will always appear on this page, with the "last updated" date shown above.

Mary Njenga Coaching — hello@marynjengacoaching.com — Nairobi, Kenya.